Shipping
 USA- We use UPS home delivery for Bikes, Bikes and orders weighing 60lbs or more with A LOW FLAT RATE Charge. Insurance. This applies for All States within the continental USA. Hawaii, Puerto Rico and Alaska please e-mail for rates. Packing material expense is included in the shipping cost. All folding bikes and folding E-bikes come 99% assembled .The larger frame bikes require some assembly due to shipping limitations Smaller orders are shipped USPS PRIORITY- International orders EXCEPTED - Please E-mail

Delivery
 WE ship all orders no later than 3 business days after receiving payment. Sometimes there are unexpected minor delays. We respond promptly to all e-mails we will communicate with you . We will e-mail a tracking number to you when your order is shipped. If there is an unexpected delay, we will notify you immediately! DO e-mail us for any questions or concerns.

Refunds & Returns
We want you to enjoy your products as much as we do. If there is a problem let us know. If you want an exchange or refund, let us know.100% Satisfaction Guarantee. NEVER a restocking fee. For a refund [less shipping] return within 7 days-in new condition without indication of, use damage or abuse. Original packing, and documentation must be returned. Insurance required.
Please send us an e-mail and specify if you want a refund or an exchange. Please include the following:
1-Your Name
2-Address
3-Reason for return

All shipping is owners responsibility
Please allow 1-2 weeks for processing. Thank you

Contact Me

PROBLEMS: We provide the best customer service possible. We want you to be pleased with our product and our service. If you have a problem contact us by E-MAIL-us from the site. Give us three days to resolve it. If the problem is urgent leave your phone number and we will contact you quickly. Thank you

Warrantee
 We offer a lifetime Warrantee on the frame of all or BIKES. This warrantee covers normal on road use. Damage caused by off road use, stunt riding, alteration, negligence is not covered under this warrantee. Parts and accessories are covered by a 90-day guarantee. Shipping and handling is not covered and is the responsibility of the original purchaser. If warrantee service is required, please e-mail us from our contact us section. Please mail, fax, or e-mail your original bill of sale along with a brief explanation of the problem. We will respond in no longer than two to three business days.

Please check your new items carefully before using.

Thank - You for your purchases.